Mon ÉpicerieSupport
A question, an idea? Write to us.
[email protected]You can also write to us from the app: Settings → Any feedback?
Frequently asked questions
Where do the prices come from?
From this week’s flyers at Quebec’s major grocery stores. The app only keeps prices it can match to the right product with certainty, and it never makes up a price.
The price at the store isn’t the same as in the app.
A flyer can vary from one region to another, a deal can be limited to certain quantities, or a mistake may have slipped in. Write to us with the item, the grocery store and the date: we fix it quickly.
Do I need an account?
No. The app works from the first launch. An account (email and password) lets you find your list on another device and form a family group.
How do I share my list with my family?
In Settings → My account, create a family group, then invite others by nickname or email. They accept from their own My account, and everyone sees and edits the same list.
How do I change my starting point or how I get around?
In Settings → My account, open “My starting point” and tap “Edit”, or pick another way to get around. Distances are recalculated on their own.
I forgot my password.
Write to us at [email protected] from your account’s address and we’ll help you reset it.
Which regions are covered?
Greater Montreal (Montreal, Laval, the South Shore) and the Eastern Townships for now, and growing. If your grocery stores aren’t in the app, let us know.
Delete your account
In the app: Settings → My account → Delete account, then confirm. Your account, list, starting point, settings, favourites, savings and feedback are erased right away. If you’re in a family group, the shared list stays with the other members.
Don’t have the app handy, or never created an account? Write to us at [email protected] and we’ll erase your data.
Details in the privacy policy.